Make A Claim
Make A Claim
We strive to help our policyholders get back to life as quickly and smoothly as possible following an unfortunate event.
We strive to help our policyholders get back to life as quickly and smoothly as possible following an unfortunate event.
Documents Required
Please submit the claim form together with the following documents within 30 days of payment of the Excess:
- Driving License and / or Private Hire Car Driver Vocational License (PDVL) / Taxi and Private Hire Car Driver’s Vocational License (TPDVL) or any relevant regulatory licence required to operate the Motor Vehicle
- Motor Insurance Policy
- Damage assessment report
- Proof of final repair invoice from the motor vehicle authorized / licensed motor vehicle repairer showing your covered excess
- Any reports pertaining to the accidental damage which were obtained from the police, motor insurance provider or rental vehicle company
- Singapore Accident Statement (SAS)
- Discharge letters or Satisfaction vouchers issued by the motor insurance provider or rental vehicle company
- Proof of payment of the covered excess
You may email to claimsdept@sg.cntaiping.com or post to China Taiping Insurance (Singapore) Pte. Ltd. 3 Anson Road #15-00 Springleaf Tower Singapore 079909, Attention to Claims.
Disclaimer
The above gives a brief and generalised summary of the claims procedure and is not an interpretation of the policy terms and conditions. We would advise that the policy schedule, endorsement, policy jacket and/or certificate of insurance should be read in conjunction with the above.
Depending on the circumstances of each case, further investigations may be required and there may be a request for further documents. Assistance may also be sought from the policyholder.
