Make A Claim

Make A Claim

We strive to help our policyholders get back to life as quickly and smoothly as possible following an unfortunate event.

We strive to help our policyholders get back to life as quickly and smoothly as possible following an unfortunate event.

Home / Claims / General Insurance – Personal / General Insurance Claim – Domestic Maid Insurance

Domestic Maid Insurance Claims

For medical claim relating to your domestic helper, please submit the claim form together with the following documents within 30 days of the occurrence to CTPIS at claimsdept@sg.cntaiping.com
  1. Finalised Original Hospital Inpatient Medical Invoice / Receipt
  2. Medical Report
  3. A copy of Work Permit
  4. A copy of Passport (if applicable)
  5. A copy of Death Certificate (if applicable)
  6. A copy of the Inpatient Discharge Summary given to patient upon discharge
  7. A copy of Employment Contract

The above gives a brief and generalised summary of the claims procedure and is not an interpretation of the policy terms and conditions. We would advise that the policy schedule, endorsement, policy jacket and/or certificate of insurance should be read in conjunction with the above.

Depending on the circumstances of each case, further investigations may be required and there may be a request for further documents. Assistance may also be sought from the policyholder.