Make A Claim
Make A Claim
We strive to help our policyholders get back to life as quickly and smoothly as possible following an unfortunate event.
We strive to help our policyholders get back to life as quickly and smoothly as possible following an unfortunate event.
Procedures
- If you are aware of any circumstance likely to give rise to a claim, please contact our Claims Department. Depending on the situation, a loss adjuster may be appointed to inspect and assess the loss.
- As a policyholder, you would be required to take necessary measures to mitigate any loss or damage.
- Please do not dispose of the damage items without our prior approval.
Documents Required
- Photographs of the damaged property
- Original Purchase Receipts / Invoices
- Quotations for repairs or replacement of the damaged property
- Police Report(s) (if applicable)
Disclaimer
The above gives a brief and generalised summary of the claims procedure and is not an interpretation of the policy terms and conditions. We would advise that the policy schedule, endorsement, policy jacket and/or certificate of insurance should be read in conjunction with the above.
Depending on the circumstances of each case, further investigations may be required and there may be a request for further documents. Assistance may also be sought from the policyholder.
